Frequently asked questions
A clear answer
goes a long way.
Helpful answers about our 20-yard dumpsters, rental packages, delivery, and loading guidelines.
A few helpful answers
Let’s clear
things up.
Everything you need to know about packages, delivery, and loading.
Our local team is happy to help.
Get in touchWhat dumpster sizes and packages do you offer?
We currently offer 20-yard dumpsters only. The $300 Standard Package includes 5 days and 2,000 pounds. The $340 Best Value Package includes 5 days and 4,000 pounds. Both packages use the same size dumpster.
How long can I keep the dumpster?
Both packages include 5 days. Additional days are $10 per day, subject to availability. Contact us to arrange an extension.
What happens if I exceed the included weight?
Additional weight costs $0.05 per pound above your package allowance. For example, an extra 500 pounds costs $25. Final weight may be determined using a landfill or transfer-station scale ticket.
Can I put dirt or concrete in the dumpster?
No. Dirt and concrete are not permitted. Brick, block, rock, and other extremely heavy materials require approval before loading. Contact us about any material you are unsure about.
How do I reserve a dumpster?
Call or text (614) 653-4498, or submit our Request a Dumpster form. We'll check availability and confirm the rental details with you. Online booking and checkout are temporarily unavailable. Submitting a request does not confirm a reservation or collect payment.
Do you offer same-day delivery?
Delivery is typically available within 24 hours, depending on scheduling and availability. Same-day delivery may be available. Call or text to check your preferred date.
What can I put in the dumpster?
Approved household junk, furniture, remodeling debris, and other permitted cleanup materials may be loaded. Hazardous materials, dirt, and concrete are not allowed. Tires, mattresses, appliances, and other special disposal items may carry extra fees. Review the Rental Guidelines before loading.
Do I need to be home for delivery or pickup?
We'll confirm access and placement instructions with you when scheduling. Tell us if you will be away so we can confirm whether delivery or pickup can proceed. The location must remain accessible and safe.
Where do you deliver?
We serve Columbus, Hilliard, Dublin, Grove City, Upper Arlington, New Albany, and surrounding communities. Send your address to check availability.
How do payment and cancellations work?
After checking availability, we'll provide an invoice or payment link as part of confirming your rental. Cancellations more than 24 hours before delivery are eligible for a full refund; within 24 hours, a $75 cancellation fee applies. Once dispatched or delivered, the rental charge is non-refundable. See the Rental Terms & Conditions for complete details.
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Call or text our friendly local team. We’ll help you find the right package and get your project moving.